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Train the Trainer
Introduction
Course Overview
Setting Expectations
Understanding Student Needs
Identifying Student Needs
How Learning Styles Affect Training
Preparing for a Course
Analyzing Your Audience
Structuring Your Training
Things To Consider
Delivering Your Training
Making the Presentation
Engaging and Motivating Learners
Using Question Techniques
Vocal & Visual Image
Controlling a Course
Identifying and Managing Difficult People & Situations
Handling Conflict and Challenging Behaviour
Consolidation Phase
The consolidation phase.
Conclusion
Overview of training presentation (45:30)
Final Reflection
Final assignment - TO COMPLETE
Teach online with
Identifying and Managing Difficult People & Situations
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